Frequently Asked Questions

FAQ: Ericom PowerTerm WebConnect

Q What are the Interfaces you can customize with Ericom PowerTerm WebConnect?

We can customize Ericom PowerTerm WebConnect ApplicationPortal as well Ericom AccessNow interface. Ericom AccessNow is optional which we customize based on customer’s preferences. We discuss this during the requirement phase.

Q How long an Ericom PowerTerm WebConnect ApplicatonPortal customization takes?

It takes 2 weeks in general to customize an Ericom PowerTerm ApplicationPortal Interface. 1 week for design and 1 week for implementation. If you need some custom features it may take little more time based on your requirements which will be discussed at the start of project.

Q What are custom features you can implement with PowerTerm WebConnect ApplicationPortal Interface?

The standard features that most companies require are Announcements, Web Links, OWA Integrations, Documents, Downloads, Active Directory Info, Twitter, RSS and few more. However we are ready to hear your specific requirements and convert them as features for you. As for as the PowerTerm WebConnect ApplicationPortal interface framework the customization to any level is possible.

Q I already have a Customized Ericom PowerTerm ApplicationPortal website. I want to add your custom features, is it possible?

Yes, we can add our custom features into your existing Ericom PowerTerm ApplicationPortal interface either it has a default look or customized look. Our cost differs based on your customized design and features you need which will be discussed and estimated then.

Q Do I need SQL in my environment to install your custom Ericom ApplicationPortal interface?

No, if you are only customizing the look and feel. If you are willing to add our custom features then we recommend to go for SQL. You may have a simple SQL Express edition which is good enough. However we have XML based solution which we can offer for the customers those who not like to go for SQL.

Q Do you provide support for installing your custom Ericom WebConnect ApplicationPortal interface?

Yes, our Remote Install Assistance applies to all our interface customers at free of cost. We can support you from remote using web based remote programs.

Q Do you offer any bug fix warranty for your Custom Ericom PowerTerm WebConnect ApplicationPortal interface?

Yes, a 90 days of bug fix warranty will be offered with our all our Custom Ericom Interface packages.

If you have other questions not listed above then don’t hesitate to ask us using our contact form.