Frequently Asked Questions

FAQ: Parallels (2X) RAS Portal Customization

How long a 2X RAS Web Portal customization takes?

It takes 2 weeks in general to customize a 2X Web Portal. 1 week for design and 1 week for implementation. If you need some custom features it may take little more time based on your requirements which will be discussed at the start of project.

What are custom features you can implement with 2X RAS Web Portal?

The standard features that most companies require are Announcements, Web Links, Documents, Downloads, Active Directory Info, Client Info, Twitter, RSS and few more. However we are ready to hear your specific requirements and convert them as features for you.

I already have a Customized 2X RAS Web Portal. I want to add your custom features, is it possible?

Yes, we can add our custom features into your existing 2X RAS Web Portal either it has a default look or customized look. Our cost differs based on your customized design and features you need which will be discussed and estimated then.

Do I need SQL in my environment to install your custom 2X RAS Portal interface?

No, if you are only customizing the look and feel. If you are willing add our custom features then we recommend to go for SQL. You may have a simple SQL Express edition which is good enough. However we have XML based solution which we can offer for the customers those who not like to go for SQL.

Do you provide support for installing your custom 2X Web Portal Interface?

Yes, our Remote Install Assistance applies to all our interface customers at free of cost. We can support you from remote using web based remote programs.

Do you offer any bug fix warranty for your Custom 2X Web Portal?

Yes, a 90 days of bug fix warranty will be offered with our Custom 2X Web Portal.

If you have other questions not listed above then don’t hesitate to ask us using our contact form.

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