Frequently Asked Questions
FAQ: Citrix NetScaler Customization
We can customize all versions of NetScaler that starts from 7.0 to the latest 10.5 versions.
For NetScaler logon pages and portal we need 1 week of time for design then 3 days to implement the design in NetScaler Access Gateway logon pages interface. For Web Interface on NetScaler we need 1 week for design and 1 week for customization.
Yes, the choice is yours. You can place our Custom NetScaler Interface over unlimited number of appliances.
Yes, the appliance by default turns out your interface to default one. To maintain the custom interface persistence on NetScaler appliance reboots you need to follow some additional steps when porting the custom interface on your appliance. Our Install guide usually have steps to do this. We can assist on remote as well. However here is our blog which talks about maintaining custom Interface on NetScaler persistence over the reboots.
Yes, it is possible to bring all features we do for StoreFront or Citrix Web Interface to the NetScaler Login page. Announcements, links and Twitter are most common features that our customers usually ask for. However it is just simply possible to bring all our custom features as well your new ideas.
Yes, our Remote Install Assistance applies to all our interface customers at free of cost. We can support you from remote using web based remote programs.
Yes, a 90 days of bug fix warranty will be offered with our Custom NetScaler Interface package.
If you have other questions not listed above then don’t hesitate to ask us using our contact form.