Frequently Asked Questions

FAQ: MS Remote Desktop Web Access Customization

Q What are the MS Remote Desktop Access versions you can customize?

We can customize from the TS Web Access (the Former RD Web Access version) to the latest Remote Desktop 2012 R2.

Q How long a RD Web Access customization takes?

It takes 2 weeks in general to customize RD Web Access Interfaces. 1 week for design and 1 week for implementation. If you need some custom features it may take little more time based on your requirements which will be discussed at the start of project.

Q What are custom features you can implement with RD Web Access Interface?

The standard features that most companies require are Announcements, Web Links, OWA Integrations, Documents, Downloads, Active Directory Info, Client Info, Twitter, RSS and few more. However we are ready to hear your specific requirements and convert them as features for you.

Q I already have a Customized RD Web Access website. I want to add your custom features, is it possible?

Yes, we can add our custom features into your existing RD Web Access website either it has a default look or customized look. Our cost differs based on your customized design and features you need which will be discussed and estimated then.

Q Do I need SQL in my environment to install your custom RD Web Access interface?

No, if you are only customizing the look and feel. And Yes, If you are willing to add our custom features. You may have a simple SQL Express edition which is good enough. However we have XML based solution which we can offer for the customers those who not like to go for SQL.

Q Do you provide support for installing your custom RD Web Access Interface?

Yes, our Remote Install Assistance applies to all our interface customers at free of cost. We can support you from remote using web based remote programs.

Q Do you offer any bug fix warranty for your Custom RD Web Access Interface?

As like other interfaces we offer the same 90 days of bug fix warranty with our Custom RD Web Interface package.

If you have other questions not listed above then don’t hesitate to ask us using our contact form.