Frequently Asked Questions
FAQ: Ericom AccessNow Customization
Yes, we can add features such as Announcements, Web Links, Twitter, RSS feeds, Downloads etc on the Ericom AccessNow Login page.
There is no specific support program need for custom interfaces. Hence there is no ongoing maintenance fee. However we are always available to provide our support based on customer requests. The support charges are based on your requirement. It is estimated based on the hours of work and calculated with our fixed hourly rate.
We need 8 working days in general. 5 days for design and upon design approval it takes 3 days to complete the customization.
Yes, our Remote Install Assistance applies to all our interface customers at free of cost. We can support you from remote using web based remote programs.
Yes, a 90 days of bug fix warranty will be offered with our all our Custom Ericom Web Interface packages.
If you have other questions not listed above then don’t hesitate to ask us using our contact form.